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Below are some of our common questions:
For items currently in stock, expect delivery within 1-3 business days if you are within Lagos, and 3-5 business days for locations outside Lagos.
For pre-ordered items, the estimated delivery timeline is 4-6 weeks, depending on custom clearance and processes.
It's worth noting that delivery timelines can also be affected by the season in which the order is placed. If you place an order during a sale period, we recommend contacting our support team to inquire about the specific delivery batch timeline for that sale
Your order is considered confirmed once you receive a confirmation email from us. Should you wish to follow up on your order status, you can reach out to us via WhatsApp at +2349042222205 or message us on Instagram at @luchysluxe, quoting your order name for prompt assistance.
Yes, you have the option to change your shipping address after placing an order, subject to whether the order has already been handed over to our courier service.
To make this change, please email us at info@luchysluxe.com with your order number as the subject line.
Be aware that charges for changing the address may apply.
Yes, we offer international shipping through FedEx.
For more details or to arrange an international shipment, please feel free to reach out to us via WhatsApp at +234 904 222 2205, email us at info@luchysluxe.com, or send us a direct message on Instagram @luchysluxe.
